Privacy Policy
Personal Information is Important
IIS is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, IIS will only collect and use personal information as set out below.
Collecting Personal Information
IIS will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide upgrades or updated information, and advise of other IIS products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in IIS being unable to sell you products and/or provide certain services including after sales services.
IIS policy for collecting personal information from children under the age of 15 is to seek the permission of a parent or guardian for the collection of this information.
Use of Cookies
Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept cookies. IIS uses cookies to make use of the website and services as convenient as possible. Cookies do not themselves personally identify users, although they do identify a user's browser. Cookies allow IIS to record how many people are using the different parts of the site. It is possible to set the browser to refuse cookies, however, this may limit the services provided by the IIS website.
Using and Disclosing Your Personal Information
Personal Information will be used for the following primary purpose:
• To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and IIS.
• To render services related to IIS business such as warranty or after sales services.
• To provide information about products, service and/or special offers.
• To obtain opinions or comments about products and/or services.
• To record statistical data for marketing analysis.
For the purpose described above, information may be shared with the IIS group businesses. IIS recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purpose without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of IIS.
Contact by IIS
IIS may contact individuals using the information which was provided in order to:
• Provide information that may be of interest about upgrades, new IIS products, services, special offers and other matters that may be of interest.
• To send newsletters.
IIS does not send advertising information without obtaining prior consent. If an individual receives communications from IIS which they do not wish to receive, they may remove their name from the database by contacting IIS on the customer enquiry email customerservice@iiservicescom.au. Please allow 14 days for this request to be processed.
Individual Rights to Access
Individuals have the right to review the information that may be recorded on the IIS database. Information may be reviewed by contacting IIS on the customer enquiry email customerservice@iiservicescom.au.
Changing and deleting the information we have about you.
Information contained on the database may be amended by contacting IIS on the customer enquiry emailcustomerservice@iiservicescom.au.
